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Hemochromatosis Help Common Questions
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Orders
How do I contact you?
How do you keep my payment information safe?
How do I create a Customer Account?
Will I need to pay sales tax or VAT?
How do I change or cancel an order?
Shipping/Returns
Free Shipping Offers (US Domestic Orders)
When will my order ship? When will my order arrive?
How do I return an order?
Shipping Policies
I got a notice that my package was delivered but I didn't receive it. What happened?
How do I track my package?
What should I do if there's a problem with my order?
International
Do you ship to my country?
Understanding Customs (International Customers)
Will you collect VAT if I live in the UK?
Why does my bank show a different amount was charged? (International Customers)
Will you collect VAT if I live in the EU?
Package Forwarding Services for International Orders
Supplements
Where should I apply the Turmeric, Magnesium, or Calm & Relax Creams?
How much Turmeric is in your cream?
Will the Turmeric Cream stain my clothes?
I thought I read somewhere that Milk Thistle was bad for hemochromatosis?
How much Magnesium is in your cream?
Are the other ingredients in your Turmeric Cream safe?
E-Books
How do I download my books?
How do I read your books on an iPad, iPhone, or other IOS device?
Which version of the E-Book files should I use?
How do I read your books on my Kindle?
How do I put your books onto my e-reader (Kindle, iPad, etc)?
How do I read your books on my Nook?
